Since summer 2021, we have been working closely with our key partners and the Digital Health and Care Institute, to design a new digital pathway for people suffering from Long COVID. Lack of clarity and communication is reported as the biggest problem for people suffering from Long COVID, so the app we built needed to provide them with tailored and relevant information.
Patients are onboarded to the app by their GP, and will be prompted to answer a series of questions on their long COVID symptoms. Based on their responses to these questions, they will be offered bespoke content through the Tailored Talks platform, ensuring they are given relevant guidance to help manage their Long COVID symptoms. Patients are also able to request a call back from Chest, Heart and Stroke Scotland.
NHS Lothian and Chest, Heart and Stroke Scotland are able to view patients on a clinical dashboard, seeing their answers to their questionaries, the Tailored Talks they have been sent, and any patients who have requested a call back. The clinicians who have onboarded the patients are sent a PDF summary of this information, effectively ‘closing the loop; of the pathway.
Watch Dr Amy Small as she explains how MyTailoredTalks mobile app. will benefit people living with long COVIDDownload Case Study